Create active talk with your customers

29 03 2010

If you use Google Analytics or similar product, you already know pretty much about people who is visiting your website. This is valuable information. But it is always history. How about knowing your customers while they are on your site at the moment? Do you know them and is there possibility to offer yours service while they are visiting your site?

You might have your telephone number on your site, web form or email- address, where your customers can contact you. These are good  but do you really want to talk with your customers while they are on your site.

If you do, I represent Lekane, Finnish IT provider, who has a tool, which helps you to increase your sales.

With their service you get alarms every time to your mobile phone, when potential customer is on your site. If customer leaves you telephone number, you can call him immediately, not one day later.

Live this moment and sell this moment!!

Hear more by contacting me.

Antti Larvala

antti.larvala@cal360d.com – +32 49 440 82 92

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Do you have a active web site?

4 03 2010

I would like to know how you turn your sales leads from online sites to real buying orders. Do you get questions from email from your page or how your new potential customers are contacting you?

I have a solution where static web page can be turned in to active sales channel.

Web page is static

Most of the web pages are static. They contain a lot of information and companies spend a lot of time designing how to attract new customers to their sites with online optimization. They also spend time to analyze who has visited on their site and what they have been looking for. But when it comes to contacting company regarding certain product or service, there are only online forms, email addresses or telephone numbers where to contact. Based on many studies, only 5 – 10 % of potential customers use these forms.

Turn your web page to active sales side

Lekane Oy is providing online tool where a company can watch real time, who is online, what they do and automatically launch alerts when certain potential customer has spend so much time that it is expected that he wants to know more information about certain product or service. Then this particular customer gets separate contact box containing information that sales representative is available and ready to talk with this customer, if he leaves telephone number. When customer leaves his telephone number, this sales representative calls in few seconds to this potential customer.

Benefits for you

Instead of missing potential sales opportunities, you can turn every potential browsing customer to be your real customer.

When creating new service or upgrading your current solution, ask me how we can turn your web store to be real active store.

Yours,

Antti Larvala

antti.larvala@cal360d.com – +32 49 440 82 92- + 358 50 43 433 43

Ps. I will start to use this similar product and ready to demonstrate how you can turn your potential online customers to be real customers.




If your customer has a question?

25 11 2009

Every company gets questions from their customers, right? Some questions are easy to answer and some not. For customers point of view, every question is important or not a question itself but answer. If I am pondering what kind of car I would like to buy and I have a question for car retailer that does this car for example have MP3 outlet, that question might be the biggest reason why I choose one car over another.

But when I interviewed car retail sellers, they thought that technical data of the car was a trigger why they would response to customers. All of those second class questions like in which color this car comes are secondary to them. At least when it is asked from sales clercks.

Based on several studies, number on reason why one car sales clerk sells more than his fellow buddies is fast response time. Same applies to vacations, houses, loans etc. You name it.

To help your company to sell more, contact me and I will not only tell technical solutions how you can respond faster, but tell some hints from other companies how they do.

Call +32 494 40 82 92 or antti.larvala@cal360d.com

 

 

 





How about new and fresh market?I

18 11 2009

Most of the companies, either online or offline are fighting with same customers. On my street there are 4 bars and 3 restaurants competing with same customers. This means that most of the nights they are empty or semi empty. Same rule goes for most of the businesses. If you are online, but only serving your local customers, there is and will be intense competition. Usually only companies who can afford reduced prices might win.

How about to expand your business to abroad? It might be scary thing. But not any more. I have solution for you.

Let’s say you run a online electronic shop. You already sell to abroad, but everything is in English or some other most common language. But you would like to serve your foreign customers in the language they use. For this reason I propose following deal:

  • I will set up your affiliate shop for dedicated Nordic countries
  • I will run your store
  • I will be responsible for all the marketing and administration cost for you
  • I will be responsible for all customer inquires
  • You will provide me ¬†products to sell
  • We share profit

If you are interested in, let me know and plan together how with no or low investment you can get more customers.

 

Call me +32 494 40 82 92 or write antti.larvala@cal360d.com